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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Rudy

November 18, 2025

5  out of  5
rating by Kimberly Rudy
"It has been, and continues to be, a true pleasure meeting and working with Jen and Dot at our local State Farm office here in Sonora, CA. Immense gratitude for all your wonderful help and guidance in getting my son and I covered, and helping us save some money! So very grateful."
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Hailey Vidaurri

November 14, 2025

5  out of  5
rating by Hailey Vidaurri
"I recently had an amazing experience with Jen, she was so helpful. She pointed me in the right direction getting my questions answered about life insurance. Dot & her staff are a wealth of knowledge when it comes to insurance!"
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Trish Magdaleno

November 5, 2025

5  out of  5
rating by Trish Magdaleno
"I had an excellent experience with Sarah. From the very beginning, she was professional, caring, and genuinely focused on making sure my needs were met. She took the time to listen carefully to my questions and answered everything thoroughly and provided me with solutions that went above and beyond my expectations."
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Britni Pief

September 26, 2025

5  out of  5
rating by Britni Pief
"Jen helped me with my vehicle claim and was very attentive, answered all my questions, and was quick with her responses! She made my experience go as smoothly as possible."
We responded:
"Thank you Britni! We are always happy to help!"
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Ann Walton

September 19, 2025

5  out of  5
rating by Ann Walton
"For the past 25 we have always received excellent service from Dot Popivich and her knowledgable staff at State Farm located in downtown Sonora. Jen and Courtney are great additions to the team."
We responded:
"Love hearing from our long term clients, thank you for being apart of our office Ann!"
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Pam

June 17, 2025

5  out of  5
rating by Pam
"I’ve been a customer of this State Farm office for nearly 25 years. In all that time, I’ve consistently received excellent customer service assistance from each of the agents I’ve worked with, including, most recently, Account Manager Jen Olson. She recently assisted me with a distressing vandalism/theft claim on my truck and expertly guided me throughout the sometimes confusing claims process. Thank you, Jen!! Pam Pam Taylor"
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Craig Loyd

April 10, 2025

5  out of  5
rating by Craig Loyd
"Jen Olsen is an exceptional insurance represenative for both auto and homeowners insurance needs. She represents the best of the term " customer service". Thank you Jen."
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Cathleen Haight

February 7, 2025

5  out of  5
rating by Cathleen Haight
"Thank you both for taking so much time with me for both car insurance and pet insurance. Was greatly appreciated in these days where talking to a real person versus accouterments is a real treat! Jen and Sarah"
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Ed Wyllie

February 7, 2025

5  out of  5
rating by Ed Wyllie
"My wife and I have had our homeowners insurance with Dot (and with Earl Akin prior to Dot) for 42 years. Always in our corner, especially with the recent policy increases. Special thanks to Courtney Utt for all of the help."
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Jesse Carter

February 6, 2025

5  out of  5
rating by Jesse Carter
"Sarah was awesome. She helped us with everything we needed. Very professional."
We responded:
"Thank you for your review Jesse! We are happy to help!"
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Garren San Julian

January 23, 2025

5  out of  5
rating by Garren San Julian
"One of the few insurance agents who proactively help you manage your insurance needs, identify potential discounts, and other ways of saving money. The team is proactive and friendly which is why I highly recommend them. Want a better experience with your insurance agent? Then give Dot Popovich's agency a call!!"
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Jacquelyn Potts

January 22, 2025

5  out of  5
rating by Jacquelyn Potts
"The staff at our local office is always professional and courteous. Pays attention to details. Always a pleasure dealing with them."
We responded:
"We are always happy to help, thank you for your business!"
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Vicki Kaiser

January 22, 2025

5  out of  5
rating by Vicki Kaiser
"jen olson was very helpful and thorough. she went over everything about our policy and told us the best options. she was very nice also we will go to her again"
We responded:
"We take pride in our service! Thank you Vicki!"
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William Burnes

January 11, 2025

5  out of  5
rating by William Burnes
"I haven't had tons of experince working with you, but when I need you, you are helpful and knowledgeable."
We responded:
"Thank you William we are happy to help! "
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Matt “Matty Ice” StClair

December 19, 2024

5  out of  5
rating by Matt “Matty Ice” StClair
"Very helpful to get me all set up and very responsive. Great personality at the office. Jennifer did a amazing job helping me and getting me all set up"
We responded:
"So happy we were able to help Matt!"
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carl tucker

December 4, 2024

5  out of  5
rating by carl tucker
"excellent work, Courtney. Great Smile."
We responded:
"Thank you for the review Carl! "
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JLondon Olson

December 3, 2024

5  out of  5
rating by JLondon Olson
"I’ve known Dot almost my whole life. Her and her staff are always focused on doing what’s best for their clients. Staff is super friendly and helpful. Dot and staff truly live the State Farm motto “Like a good neighbor State Farm is there. “ and make every client feel like family. If you are looking for an insurance agent that is truly looking for your best interest and will treat you with respect and compassion Dot and her girls are the ones for you."
We responded:
"We take being a good neighbor very seriously! Thank you for your continued business J!"
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DREW MORRIS

November 15, 2024

5  out of  5
rating by DREW MORRIS
"Jen Olson provided efficient and friendly service! A true delight to work with!"
We responded:
"Thank you for the review Drew, we are always happy to help!"
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Bonnie Parris

November 13, 2024

5  out of  5
rating by Bonnie Parris
"Been with State Farm in Sonora for a very long time - always satisfied! Courtney is my latest advisor. She impresses me with her knowledge and communication skills….even showed me where I could easily lower my monthly cost."
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Jill Olson

November 7, 2024

5  out of  5
rating by Jill Olson
"Dot and her staff has served me for over 25 years. I find them to be compassionate and thorough when assisting me with my insurance needs."
We responded:
"Thanks Jill!!! We appreciate your loyalty and taking care of your insurance needs for many years!! We love working with you!"
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Dane Lady

November 4, 2024

3  out of  5
rating by Dane Lady
"Hey Dot! I called two weeks ago for an estimate. Noone ever got back to me so I went with AAA. You've always given me good service in the past, so I'm gonna go ahead and give you a 3, but you missed out on getting me back as a customer this time."
We responded:
"HI! I'm not sure who this is--can you please call me at the office? I apologize and not sure what happened! Thank you"
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Anthony Phelps

November 3, 2024

5  out of  5
rating by Anthony Phelps
"Very satisfied with my help from Courtney utt she is very thorough and pleasant to work with thank you for helping us Anthony phelps"
We responded:
"Also happy to help, thank you for your business Anthony!"
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Hannah Garcia

October 5, 2024

5  out of  5
rating by Hannah Garcia
"Was given the best customer service! So knowledgeable, their expertise is top notch!"
We responded:
"Thank you for your review Hannah, we take pride in our service!"
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W D

October 2, 2024

5  out of  5
rating by W D
"Love the ladies in the office very knowledgeable ,seem to Always have the right answers. I would recommend them to anyone looking for insurance, whether the car or Home."
We responded:
"Thank you for your review! We are always happy to help!"
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Wanda Griffin

September 27, 2024

5  out of  5
rating by Wanda Griffin
"They are so personal, they make you feel like a family and friend. I’m very lucky to have them as my carrier."
We responded:
"We are lucky to have you Wanda!"